Last Updated: April 7, 2025
We offer a 14-day refund policy for purchases, but refunds are only issued if there is absolutely no usage on your account (meaning zero documents processed, and no use of any features or services). Any usage of our services immediately voids refund eligibility. Once our services have been used in any capacity, we cannot issue refunds due to the costly nature of AI services. To request a refund within the eligible period, please contact our customer support team. We reserve the right to deny any refund request that doesn't meet these criteria. By making a purchase, you acknowledge and agree to these refund terms.
If you have any questions or concerns about our refund policy, please contact our customer support team.
Eastward Bound Technology Limited
Email: [email protected]